Cancelled preorders are subject to a 10% restocking fee. If you wish to cancel a preorder, you may do so before release. Unfortunately, we cannot accept returns on sale items or gift cards.

Please get in touch if you have questions or concerns about your specific item.ĭue to the constantly fluctuating prices of collectibles, we cannot accept any elective returns of TCG Sealed or Singles, Funko POP!, or any other 'blind box' product. We also do not accept returns for hazardous materials, flammable liquids, or gases. We will inform you if that is the case, and help you locate their contact info.Ĭertain types of items cannot be returned, like custom products (such as special orders or personalized items). Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.įor most items, manufacturing defects (typically missing or incorrect parts of a sealed TCG or Board Game product) must be brought directly to the manufacturer. You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return label with UPS, and if the return is from a result of our error, we'll waive the return shipping fee. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

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